There’s one Swiftie out there who may take action after getting shut out of The Eras Tour pre-sale: Tennessee Attorney General Jonathon Skrmetti. At a press conference on Wednesday, Tennessee’s top cop said that antitrust violations “could be an issue” regarding the disastrous Taylor Swift pre-sale earlier this week that crashed the Ticketmaster website and left many fans shut out.

“As an industry player, you would think Ticketmaster would be prepared,” Skrmetti said in a press conference on Wednesday where he discussed a possible investigation into the pre-sale. “Because they have a dominant position, they may have thought they didn’t need to worry about that. This could be an indicator that there’s not enough competition in the market.”

Ahead of Tuesday’s pre-sale, fans were instructed to register on Ticketmaster’s website in order to receive a pre-sale code. Many users, however, were only given a waitlist notification. When it was finally time for the pre-sale, 14 million people attempted to access the Ticketmaster website at the same time, according to Gregg Maffei, chairman of Live Nation (which merged with Ticketmaster in 2010). The ticketing giant had only expected 1.5 million users, leading to crashed web pages, timeouts, and digital queues that stretched on for hours. Ticketmaster ultimately set a personal record by selling two million Taylor Swift tickets, the most ever by one artist in a single day.

In addition to the utter unpreparedness of Ticketmaster, Skrmetti also takes issue with the company’s lack of customer support. The attorney general cited complaints from constituents who were told they would have to wait as long as five days for a response.

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“Historically, working with Verified Fan invite codes has worked as we’ve been able to manage the volume coming into the site to shop for tickets,” Ticketmaster said in a statement. “However, this time the staggering number of bot attacks as well as fans who didn’t have invite codes drove unprecedented traffic on our site, resulting in 3.5 billion total system requests — 4x our previous peak.”

“Even when a high demand on sale goes flawlessly from a tech perspective, many fans are left empty handed,” Ticketmaster continued. “For example: based on the volume of traffic to our site, Taylor would need to perform over 900 stadium shows (almost 20x the number of shows she is doing)… that’s a stadium show every single night for the next 2.5 years.”

The Taylor Swift debacle represents the latest PR hit for Ticketmaster, which drew widespread criticism earlier this year for its implementation of “dynamic pricing” for Bruce Springsteen tickets. As the company recorded record profits in this latest fiscal quarter—largely fueled by fees that fans and consumer advocacy groups alike deem predatory—a new campaign has called on the U.S. government to dismantle the 2010 Live Nation/Ticketmaster merger. One such proponent is Representative Alexandria Ocasio-Cortez, who earlier this week tweeted, “Daily reminder that Ticketmaster is a monopoly, it’s merger with LiveNation should never have been approved, and they need to be reigned in. Break them up.”

In 2019, the U.S. Department of Justice extended the agreement that allowed the Ticketmaster/Live Nation merger into 2025. As of this publication, no formal investigation or charges against Ticketmaster from the Tennessee Attorney General have been filed.